Block Puzzle: City Trip- You do not need an account. We never ask for your name, email or phone number.
- Your game progress is saved on your device.
- Google AdMob shows ads and Google Analytics for Firebase counts anonymous gameplay events. These Google services collect device and usage data, as described below.
- Purchases are handled by Google Play or the App Store. We never see your payment details.
- We do not sell your personal information.
1. Who we are
This Privacy Policy applies to the mobile game Block Puzzle: City Trip (app ID com.blockpuzzle.citytrip), published on Google Play and the Apple App Store by ELECTRAGLOBE PTY LTD, the company behind Maiwar Game Studio ("we", "us" or "our"), Australia. It explains what information is collected when you play, why, who it is shared with, and the choices you have.
2. Information we collect
Information you give us
None is needed to play. There is no sign-up and no login. If you email us for support, we receive your email address and whatever you choose to write, and we use it only to reply to you.
Information stored on your device
Your progress (levels and cities reached, passport stamps, treasures, coins, best scores, daily gift streak, purchases and settings such as sound, music, vibration and language) is saved locally on your device. We do not run our own servers and this data is not sent to us.
Information collected automatically by third-party services
The game uses Google services that collect some data automatically. Depending on your device, region and consent choices, this may include:
- Device information: device model, operating system and version, language, country, screen size and general device settings
- Identifiers: an app instance ID (Firebase) and, where allowed, your device's advertising ID (Android Advertising ID or Apple IDFA)
- Gameplay events: for example level started or finished, game mode chosen, city completed, score, session length and purchases made (product and price only)
- Ad data: ads shown and tapped, and information used to measure ads and prevent fraud
- Approximate location: a general location (such as country or city) worked out from your IP address. The game does not use GPS or ask for location permission.
- Diagnostics: basic technical and performance information
We do not collect your name, email address, phone number, contacts, photos, precise location or payment card details.
3. How the information is used
- To run the game and save your progress on your device
- To show ads, which keep the game free, and to measure how those ads perform
- To deliver and restore in-app purchases (coin packs and No Ads)
- To understand, in anonymous and aggregated form, which levels are too hard or too easy and which features people use, so we can improve the game
- To find and fix bugs
- To answer your support emails
- To comply with the law and app store rules
4. Third-party services
These services process data under their own privacy policies:
| Service | What it does |
|---|---|
| Google AdMob | Shows banner, interstitial and rewarded video ads |
| Google User Messaging Platform (UMP) | Asks for and stores your ad consent where the law requires it |
| Google Analytics for Firebase | Anonymous usage statistics (gameplay events) |
| Google Play Billing / Apple In-App Purchase (via Unity IAP) | Processes purchases of coins and No Ads |
More information is in the Google Privacy Policy, Google's page on how it uses information from apps that use its services, the AdMob and Firebase privacy pages, the Apple Privacy Policy and the Unity Privacy Policy.
5. Ads and your consent (GDPR, UK and EEA)
If you are in the European Economic Area, the United Kingdom or Switzerland, the game shows a consent message from Google's User Messaging Platform the first time you play. You can choose whether Google and its ad partners may use your data for personalised ads. If you do not agree, you may still see non-personalised (limited) ads, which use less data.
You can change your choice at any time from Settings → Ad privacy choices in the game (shown where required). Our legal bases under the GDPR are your consent for personalised ads and analytics cookies where consent is required, and our legitimate interest in running, securing and improving the game.
On iPhone and iPad, your advertising identifier (IDFA) is only used for tracking if you allow it through Apple's App Tracking Transparency prompt. You can change this in iOS Settings → Privacy & Security → Tracking.
On Android you can reset or delete your advertising ID in Settings → Google → Ads (or Settings → Privacy → Ads, depending on your device).
6. In-app purchases
You can buy coin packs and a one-time No Ads purchase. Payments are processed by Google Play or the Apple App Store, not by us. We only receive confirmation that a purchase was made so the game can deliver it. No Ads removes pop-up and banner ads; optional bonus videos remain available if you want them. You can restore No Ads from Settings → Restore purchases. Refunds are handled by Google or Apple under their policies.
7. Children's privacy (COPPA)
Block Puzzle: City Trip is a general-audience game and is not directed at children under 13 (or the equivalent minimum age in your country). We do not knowingly collect personal information from children. We do not ask for any personal information from anyone. If you are a parent or guardian and believe your child has provided personal information to us, for example by email, contact us at [email protected] and we will delete it.
8. Sharing and selling
We do not sell or rent your personal information. Data is shared only with the service providers listed in section 4 so they can provide their services, or when required by law. Under the California Consumer Privacy Act (CCPA/CPRA), the use of advertising identifiers for personalised ads may be considered "sharing". You can opt out by turning off ad personalisation on your device as described in section 5.
9. Data retention
- Game progress stays on your device until you clear the app's data or uninstall the game.
- Google Analytics for Firebase keeps event data for up to 14 months, then deletes it.
- AdMob and Google keep data according to Google's retention policies.
- Support emails are kept only as long as needed to help you.
10. Deleting your data
Because there is no account, the simplest way to delete your game data is to uninstall the game or clear its app data in your device settings. You can also reset your advertising ID as described in section 5.
To ask us to delete analytics data linked to your copy of the game, or any email you sent us, email [email protected] with the subject "Block Puzzle data deletion". We will reply within 30 days.
11. Your rights
Depending on where you live (for example the EEA, UK, Australia or California), you may have the right to access, correct, delete or restrict the use of your personal information, to object to processing, to withdraw consent and to lodge a complaint with your local data protection authority. In Australia, you can contact the Office of the Australian Information Commissioner (OAIC). To use any of these rights, email us.
12. Security and international transfers
Data sent to Google services is encrypted in transit. Google may process data on servers outside your country, using safeguards such as the European Commission's Standard Contractual Clauses.
13. Changes to this policy
We may update this policy when the game or the law changes. We will post the new version on this page and change the effective date at the top.
14. Contact us
ELECTRAGLOBE PTY LTD (Maiwar Game Studio)
15/218 Padstow Rd, Eight Mile Plains QLD 4113, Australia
Website: maiwarstudio.com
Email: [email protected]