1. Introduction
ELECTRAGLOBE PTY LTD, the company behind Maiwar Game Studio ("we", "us", or "our"), operates the mobile application Sudoku Offline Classic Puzzle (also listed as Sudoku Puzzle Offline Classic on the Apple App Store). This Privacy Policy explains how information may be collected, used, and shared when you use our app or visit our website, maiwarstudio.com.
By using the app, you agree to the practices described in this policy. If you do not agree, please do not use the app.
2. Information We Collect
The app does not require you to create an account or provide your name, email address, or phone number to play Sudoku.
However, like most mobile applications, limited technical and usage information may be collected automatically through the app itself and through third-party services integrated into the app. Depending on your device, settings, and how you use the app, this may include:
- Device information such as device model, operating system version, language, and general device settings
- App usage information such as screens viewed, features used, session length, and general interaction data
- Crash reports, diagnostics, and performance data to help identify bugs and improve stability
- Advertising identifiers or similar technologies where permitted by your device and platform settings
- Approximate location information that may be provided by advertising or analytics partners based on IP address or device signals
If you make in-app purchases, payment processing is handled by the Apple App Store or Google Play. We do not receive your full payment card details.
3. How We Use Information
We and our service providers may use information to:
- Operate, maintain, and improve the app and user experience
- Display advertisements where applicable
- Process in-app purchases through Apple or Google
- Fix bugs, monitor performance, and improve reliability
- Keep the app safe, secure, and functioning as intended
- Understand how features are used so we can make improvements
4. Third-Party Services
The app may use third-party services that process information according to their own privacy policies. These may include:
- Google AdMob for advertising
- Apple App Store services for distribution and purchases on iOS
- Google Play services for distribution and purchases on Android
- Google Analytics for Firebase for anonymous usage statistics and app stability
We do not control how third-party services collect or use information. We encourage you to review the privacy policies of those providers.
Analytics (Google Analytics for Firebase)
To understand how the game is used and to fix problems, the app uses Google Analytics for Firebase. Firebase may automatically collect anonymous usage information, such as:
- App events (for example: screens opened, puzzles started and completed, hints used, game mode chosen)
- App instance ID and, where allowed, the advertising identifier (Android Advertising ID or Apple IDFA)
- Device model, operating system version, app version, language and country
- Crash, performance and diagnostic data
This information does not identify you personally and is not used to contact you. It is processed by Google under the Google Privacy Policy and the Firebase privacy information.
The game itself can be played fully offline. When the device is offline, no data is sent; analytics and ad data may be sent later when the device next connects to the internet.
5. Advertising
Sudoku Offline Classic Puzzle may display ads to support the free version of the app. Advertising partners such as Google AdMob may use advertising identifiers, cookies, or similar technologies where allowed by your consent and platform settings.
You can limit ad tracking or reset your advertising identifier through your device settings on iOS and Android.
6. In-App Purchases
If the app offers in-app purchases, transactions are processed by Apple or Google. We receive purchase confirmation and related transaction information needed to deliver purchased features, but we do not receive your full payment card or banking details.
7. Children's Privacy
The app is intended for a general audience and is not specifically directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the app, please contact us at [email protected] and we will take appropriate steps to review and address the request.
8. Data Retention
Information is retained only for as long as needed to operate the app, comply with legal obligations, resolve disputes, and support legitimate business purposes. Third-party services may retain data according to their own retention practices.
9. User Choices
You may have choices about how information is collected and used, including:
- Limiting ad tracking or personalized advertising in your device settings
- Managing app permissions such as notifications in your device settings
- Uninstalling the app if you no longer wish to use it
- Contacting us with questions or requests at [email protected]
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the app after changes become effective means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
ELECTRAGLOBE PTY LTD (Maiwar Game Studio)
Website: maiwarstudio.com
Office: 15/218 Padstow Rd, Eight Mile Plains QLD 4113, Australia
Email: [email protected]